FAQ

Can I Custom Order A Wrap With My Own Images?
Yes! We are a design house and can design you the custom wrap of your dreams. For more information please contact us at info@rockskins.com

How Long Will It Take To Make My Order?
Please allow for up to 5-10 business days of production time for your order. Please note that custom orders can take longer. Please allow for additional time due to Covid-19. Although we do our very best to get your order out as quickly.

What Payment Methods Do You Accept?
We accept all major credit cards and Paypal.

How do I submit a custom design?

If you are wanting a custom wrap we can do that for you. We can have one of our artists design something for you with your input of ideas or concept or you can submit your own artwork of pictures, band logo, etc. All submitted artwork(s) MUST be at least 300DPI and in TIF, JPG, EPS, or in PSD format. And MUST be a minimum size of 12" x 12". Smaller size and lower resolutions tend to print pixelated, not sharp and crisp. Full custom design will have an additional cost and will be determined upon the scope of work at the time. Average cost for a custom design starts at $250 which covers the layout and template for your wraps. You still will have to buy the wraps for each size however that artwork will be on every size tom you order.    We will keep your artwork on file for any future orders or add-ons you might like to order.    

Refunds & Returns

ROCKSKINS operates as a Custom Shop Service to all buyers. This means - we keep NO inventory on any of our graphics products.  When someone places an order for their specific drum size (s), we take the original design and we custom fit all sizes to your specific sizes supplied by you.

We specifically request all measurements with (Diameter x Depth) this is crucial to your order being correct.

We do not offer refunds. When you order your skins we specify this to you as well as provide you with an image of how to correctly measure your drums. If you do not see your size on our list simply send us a request and we will add your size to that particular section. Please take the time to make sure your order is correct.

We operate as a Custom Shop that is customizing something specifically for YOU.